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Shipping & Returns

Shipping & Handling

Shipping is a flat $3.95 including beautiful packaging.  Orders over $100 have FREE SHIPPING.

We at Moment of Focus want you to enjoy your new necklaces as soon as possible so we make every attempt to fill your order quickly.  We ship most in-stock orders within 2-3 business days.

At this time, we cannot ship to international addresses, P.O. Boxes, APO or FPO addresses.

Returns & Exchanges

We want you to love your Moment of Focus jewelry!  If you are not completely delighted, we will gladly exchange or refund your purchase within 14 days of our shipping date.  Items must be returned in their original condition and unworn. While we cannot pay for return shipping, we will cover shipping on exchanges.

If you received the item as a gift and you are returning the item, not the person who purchased it, we will issue a non-refundable merchandise credit for the purchase price for use on www.momentoffocus.com.

If you are returning a defective item or if we made an error, we will refund the full cost of the item plus the original shipping charges. Refunds will be credited to the original method of payment.

Return Procedure: Contact customer service here with your name, contact information and reason for return.  We will provide a return shipping address.